Technical Adoption Specialist - Enterprise Systems

May 15

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Logo of Autodesk

Autodesk

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

10,000+ employees

Founded 1982

📱 Media

📋 Description

• Help our Enterprise & Premium customers optimize their product investment and achieve measurable business outcomes • Provide top-level technical expertise to our customers • Collaborate closely with Autodesk's largest customers • Deliver professional and customized proactive support services • Help customers achieve their business goals while maximizing the use and adoption of our solutions

🎯 Requirements

• Bachelor’s degree or equivalent experience in Computer Science or related field • Minimum of 5 years' experience supporting Information Technology in a large enterprise environment or working directly with large enterprise clients • Experience in implementing, configuring, and troubleshooting SSO (SAML) solutions in enterprise environments • Experience with cloud identity management services (e.g., Okta, Azure, Google Cloud) • Comprehensive knowledge of Microsoft Server and Desktop Infrastructure, including but not limited to Active Directory, Group Policies, and general OS and network troubleshooting • Good understanding of cloud services infrastructure setup and experience troubleshooting performance and access issues with cloud/internet-based applications (Web servers, network security, IIS, Packet Traffic, Firewalls, etc.) • Experience managing and troubleshooting software deployments using SCCM, Intune, Altiris, or other deployment technologies • Working knowledge of current virtualization technologies (Citrix, VMware, etc.) is a plus • Experience scripting using VB, PowerShell, .NET, Python, C, or C++ is a plus • Experience with FlexNet Licensing, metering, and FlexNet Manager is a plus • Excellent verbal and written communication skills; ability to convey complex technical details coherently and to present and document technical information to a live or virtual audience • Excellent team player enjoying supporting and interacting with other members of a shared responsibility team • English and additional language skills (German, Spanish or French) are a plus

🏖️ Benefits

• Competitive compensation package • Discretionary annual cash bonuses • Commissions for sales roles • Stock or long-term incentive cash grants • Comprehensive benefits package

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