Operations Manager Assistant, m/f/d

🕒 January 30

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Autogrill

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

👥 B2C

Retail • B2C

Autogrill is a global leader in food and beverage services for travelers, operating thousands of points of sale across airports, motorways and other travel hubs in about 30 countries. The company manages food courts, cafes and retail outlets under multiple brands, employing around 46,000 people and emphasizing sustainability, innovation and customer experience; it recently merged into World Duty Free S. p. A.

📋 Description

• Ensure effective and business-optimized staff deployment to guarantee smooth operations in the assigned area • Support continuous, smooth, and meticulous operation across the outlet’s bar, kitchen, and service areas • Organize and monitor production and sales, and manage inventory and goods usage • Control daily cash handling and ensure revenue protection • Ensure daily cleaning in accordance with current food safety guidelines • Ensure compliance with statutory requirements (e.g., hygiene, storage, occupational safety), including documentation obligations (HACCP) • Ensure proper maintenance of furnishings, equipment, and supplies • Implement the marketing program in line with current guidelines • Drive customer acquisition and increase sales figures • Continuously optimize the integrated workflow • Organize optimal customer service, with a special focus on complaint management • Ensure proper outlet performance and optimal product presentation • Observe occupational health and safety measures • Maintain strong employee relations and conduct ongoing communication with staff • Work closely with the General Manager

🎯 Requirements

• Completed vocational training in the hotel or hospitality industry or many years of professional experience • Self-initiative and willingness to learn • Strong leadership and communication skills • Responsible, entrepreneurial way of thinking and acting • Flexibility and commitment • High self-motivation and team spirit, and confidence working with people from different nationalities

🏖️ Benefits

• A secure position in an internationally successful company • Exciting and varied tasks & a great team • Flexibility through full-time or part-time options • Above-standard pay • Capital-forming benefits (employee savings contributions) • Holiday and Christmas bonus (after 1 year) • Tips distributed among the team • Childcare subsidy • Monthly contribution to gym membership • Monthly travel allowance or free parking • Pluxee employee card & corporate benefits • Regular team events • Predictability through advance shift scheduling & annual leave planning • Training opportunities & strong promotion prospects