Client Success Manager

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🕒 October 29, 2025

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Automation Intelligence

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

B2B • Artificial Intelligence • SaaS

Automation Intelligence is a B2B technology and consulting firm that optimizes industrial automation systems using digital twin modeling and decision science. The company builds physics-enabled virtual models for manufacturing and warehouse logistics to enable virtual commissioning, rapid prototyping, and operator training, and it deploys AI-driven decision science tools and dashboards to continuously optimize people, equipment, and operations in real time to reduce downtime and improve throughput.

📋 Description

• Strategic management and development of a dedicated client portfolio • Proactive identification of growth opportunities and cross-/upselling potential • Independent ownership of pitches, proposal processes, and tenders • Ensuring high client satisfaction through regular reviews and transparent communication • Close collaboration with internal specialized departments • Preparation and presentation of reporting for clients • Contract and pricing negotiations • Relationship management at decision-maker level • Representation at events, client meetings, and industry conferences

🎯 Requirements

• Several years of experience in the digital environment (e.g., online marketing, digital sales, consulting) • Strong rhetorical skills, excellent communication, and confident presence • Commercial awareness and ability to provide strategic advice • Experience with CRM systems (e.g., HubSpot) and common sales methodologies • Fluent German (C2) in speaking and writing; good English is an advantage • Independent, reliable, and goal-oriented working style • Willingness to engage proactively in direct client contact • Open to hybrid work and willing to work at least 2 days per week at one of our locations

🏖️ Benefits

• Flexible choice of working hours and location • One additional vacation day per year based on company tenure • Individual training & development opportunities • Partial participation in and hosting of digital marketing events • Highly transparent company culture • Close collaboration among colleagues • On-site sports sessions, individual coaching, free drinks, fruit, snacks, after-work beers, team events & much more