Travel Operations Specialist

🕒 June 22

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 61%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aux

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

🤝 B2B

🎯 Recruiter

HR Tech • B2B • Recruitment

Aux is a company that specializes in pairing A+ talent with business leaders and promising startups worldwide. They provide a full-time work-from-home setup that includes full employment benefits, enabling productive work in a comfortable environment.

📋 Description

• Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre • Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes • Coordinate hotel, villa, transportation, dining, and experience reservations • Research and compare supplier availability, rates, and travel options • Monitor upcoming departures and proactively identify operational issues before they impact clients • Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages • Communicate with clients regarding confirmations, travel documentation, and trip logistics • Support active travelers during schedule changes, disruptions, and other operational matters • Assist with travel documentation and visa-related research • Generate and track client invoices • Reconcile supplier payments and commission records • Maintain accurate booking records and documentation within CRM systems • Support reimbursement processing and travel-related accounting tasks • Ensure all records are accurate, organized, and up to date • Build and maintain relationships with travel suppliers and service partners • Coordinate confirmations, payments, special requests, and operational follow-ups • Maintain supplier databases and booking records with a high level of accuracy

🎯 Requirements

• Minimum 2 years of experience in travel agency operations, hospitality reservations, travel coordination, or a similar operational role • Strong organizational skills and exceptional attention to detail • Ability to manage multiple bookings and deadlines simultaneously • Excellent written and verbal English communication skills • Experience with invoicing, payment tracking, and administrative processes • Proficiency in Microsoft Office, particularly Outlook, Excel, and Word • Experience using CRM systems • Ability to work during US Eastern Time business hours • Preferred: Experience with Amadeus, Galileo, or Sabre • Preferred: Familiarity with Zoho CRM, Axus, Travefy, Slack, or similar platforms • Preferred: Experience supporting premium or luxury travel services • Preferred: Background in bookkeeping, accounting, or travel finance • Preferred: Additional language skills • Highly organized and process-oriented • Detail-focused and accurate under pressure • Resourceful and proactive when solving operational challenges • Comfortable working in a fast-paced environment with changing priorities • Dependable, professional, and discreet when handling confidential information • Collaborative team player who takes ownership of assigned responsibilities • Full-Time Remote, Monday to Friday • US Eastern Time core business hours • Flexibility required during active travel periods and urgent operational situations

🏖️ Benefits

• Food Allowance • Government Benefits • 13th Month pay • Work Equipment • Night Differential if applicable (10% of hourly rate) • 20 Leaves (after 6 months) • Holiday pay (200% on Regular holidays; 130% on Special holidays) • Overtime pay (max of 10.25 hrs/day) • Referral bonus (P10,000 if referral passed and stayed with the company for 3 months) • HMO (after 6 months)