Project Manager

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Logo of Avantpage Translations

Avantpage Translations

11 - 50 employees

Founded 1998

🏥 Healthcare

🏛️ Government

📚 Education

Translation • Healthcare • Government • Education

Avantpage Translations is a company specializing in a full spectrum of translation services to assist clients in meeting the distinct needs of immigrants and other Limited English Proficient populations. They offer translation services in more than 150 languages, covering a wide range of industries such as healthcare, government, elections, education, and human resources. Their services include translation, localization, interpreting, and ensuring ADA and HIPAA compliance. Avantpage combines state-of-the-art technology to enhance efficiency, accuracy, and timeliness in their services, aiming to bridge communities and improve lives through language, understanding, and compassion.

📋 Description

• Scope and quote translation and localization projects for identified clients • Plan and monitor projects to meet deadlines, quality, and budget requirements • Manage client relationships and serve as the primary day-to-day contact for clients • Provide support and input to internal teams and clients, including education about the localization process • Collaborate with international production teams to create, implement, and maintain client- or project-specific procedures, solutions, checklists, and instructions • Ensure the accuracy of financial project data, workflows, schedules, and processes to maximize efficiency and profitability • Resolve questions and issues in a timely and effective manner for clients and internal teams • Organize and participate in client meetings • Maintain an overall view of projects and delegate tasks to Project Coordinators or other team members • Manage issues, conflicts, and emergencies, and develop alternative solutions when needed • Ensure final project quality, on-time delivery, and client satisfaction • Gather basic production data for QBRs or other client reporting

🎯 Requirements

• Localization experience is required • Minimum of 3-year project management experience • Proven knowledge of industry-related tools, including CAT, OCR, and TMS • Ability to work under pressure in a deadline-driven environment • Strong customer service, negotiation, and problem-solving skills • Demonstrated self-motivation and flexibility to work independently and as part of a team, including under supervision • Professional and consistent communication with clients and internal teams • Attention to detail • Excellent organizational, planning, and multitasking skills • Ability to provide clear directions and guidance to a small team

🏖️ Benefits

• Professional development and growth opportunities in the localization industry • Training in new tools, technologies, and processes • Energetic, multicultural, and empathetic working environment • Vibrant multicultural team spread across the Americas, Asia, Africa and Europe

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