Avaya
AI • B2B • Communications
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
Customer Support Engineer II
Job not on LinkedIn
June 4
🌴 South Carolina – Remote
💵 $74.7k - $100.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
Avaya
AI • B2B • Communications
Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.
📋 Description
• Responsible for providing remote post-sales support of software and/or hardware systems • Supports end-user installations, configurations, upgrades and migrations through problem isolation, verification, resolution and documentation • May include supporting 3rd party products and occasional on-site support • Works with limited guidance on projects within defined criteria • Provides solutions to a diverse range of moderately complex problems
🎯 Requirements
• 3 - 6 Years of Experience • Bachelor degree or equivalent experience in Computer Science or Electrical Engineering
🏖️ Benefits
• performance-related bonus • benefits
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