Senior DevOps Engineer – CI/CD, Kubernetes Platform

🕒 April 26

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Avaya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

💰 Post-IPO Debt on 2022-06

AI • B2B • Communications

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Serve as the technical liaison between Cloud Operations and Engineering for deployment and release infrastructure. • Own issue resolution end-to-end without relying on core engineering teams. • Act as the first point of contact for complex debugging scenarios involving Jenkins pipelines, GitHub Actions, and Terraform environments. • Maintain and optimize deployment tooling to ensure high availability and seamless release cycles. • Lead investigations into failed upgrades and orders, identifying root causes in Jenkins, GitHub, and Terraform configurations. • Utilize elevated system access to perform deep-level debugging across Windows and Linux environments as well as CI/CD, version control, and cloud orchestration tools. • Identify recurring failure patterns in the new order and release process, document, and suggest permanent fixes to Engineering via JIRA.

🎯 Requirements

• Approximately 5 years of hands-on experience in DevOps, SRE, or Tooling Engineering. • Deep understanding of AKS, Kubernetes and Argo CD. • Advanced proficiency in Terraform. • Extensive experience with Jenkins pipelines and GitHub. • Strong troubleshooting skills in both Windows and Linux environments via CLI. • Experience managing secrets and sensitive configurations within a high-access environment (Preferred). • Proficiency in Python, Bash or similar scripting language (Preferred). • CKA (Certified Kubernetes Administrator) or HashiCorp Terraform Associate (Preferred). • Familiarity with observability tools (e.g., Prometheus, Grafana, or ELK stack) (Preferred).

🏖️ Benefits

• Equal Opportunity employer • U.S. Federal Contractor