Site Reliability Engineer – Azure, DevSecOps, IaC, Governance, Observability

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🕒 May 14

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Logo of Avaya

Avaya

5001 - 10000 employees

🤝 B2B

💰 Post-IPO Debt on 2022-06

AI • B2B • Communications

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Drive stability, reliability, and performance across Azure and GCP-based platforms. • Collaborate with DevOps, Cloud, and Security teams. • Contribute to governance, cost optimization, and automation strategies. • Perform deep-dive troubleshooting of application performance and errors. • Manage major incidents, RCA processes, and continuous service improvements.

🎯 Requirements

• 5+ years in Site Reliability, DevOps, Cloud Operations, or Customer support roles. • Demonstrated experience in application-level troubleshooting by analyzing logs and traces. • Expertise in Azure and GCP cloud operations. • Understanding of Terraform, Ansible, and CI/CD pipelines. • Experience with observability and AI-Ops tools. • Solid grasp of incident management frameworks. • Excellent analytical, troubleshooting, and communication skills.

🏖️ Benefits

• performance-related bonus • health insurance

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