Customer Support – Tourism, German, English

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Avedo GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

📡 Telecommunications

B2B • Customer Service • Telecommunications

Avedo GmbH is a customer service and call center provider focused on delivering exceptional experiences for its clients. They utilize cookies on their website to improve user experience, gather data on user behavior, and offer personalized content. Dedicated to privacy, Avedo ensures that any collected data is used for internal analytics and relevant advertising only, adhering to data protection regulations. The company emphasizes its commitment to employee development and has received accolades for being a top employer in the service industry.

📋 Description

• Provide telephone and written inbound customer support in the travel/tourism sector • Support customers in their holiday planning with a sales-oriented approach • Advise customers on the client’s products • Ensure high customer satisfaction so customers are happy to return • Document and follow up on phone calls

🎯 Requirements

• Excellent German language skills, spoken and written • Confident use of common CRM and telephony tools or strong technical affinity • Stable internet connection and a quiet home office workspace • Strong communication skills and a passion for active selling • Self-motivated, disciplined and reliable, able to work independently (freelancer model) • Willingness to work shifts, including night shifts and on-call duties • Interest in travel and tourism is a plus

🏖️ Benefits

• 100% remote – work from wherever you are most productive • Personal support and onboarding from day one • Become part of a growing international freelance network • Long-term cooperation with genuine development and growth opportunities