
201 - 500 employees
🤝 B2B
🛍️ eCommerce
B2B • eCommerce
Aventus is an outsourcing partner that delivers customer experience services—customer support, technical support, QA-as-a-service (QAAS), and managed help desk—primarily for e-commerce and direct-to-consumer brands. They provide omnichannel and 24/7 support, customized training to align agents with clients’ brands, data-driven QA and analytics, and scalable managed services designed to increase CSAT, reduce refunds/returns, and handle seasonal demand without expanding client overhead.
🕒 6 days ago
CX Team Lead managing remote operations for a boutique customer experience BPO in the e-commerce industry. Ensuring superior customer experience and performance through coaching and compliance oversight.
🕒 6 days ago
CX Team Lead managing remote operations for DTC brands at Aventus, ensuring service excellence and team performance through meticulous coaching and compliance.
🕒 June 25
CX Team Lead managing remote operations for DTC brands at Aventus. Focused on performance management, coaching, and customer experience excellence.
🕒 June 18
Legal Virtual Assistant supporting a U.S. law firm. Managing communications, client intake, and administrative tasks in a fully remote capacity.
🕒 April 21
CX Service Representative providing personalized support for e-commerce brands. Utilizing CX technology and collaborating with teams to ensure seamless customer interactions.
🕒 February 28
Customer Service Representative providing personalized support across multiple customer channels for e-commerce brands. Act as a brand ambassador and ensure premium customer experiences.