Interpreter, Ukrainian-English

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August 14

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Kalamcx

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B2B • Customer Service • AI

Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.

51 - 200 employees

🤝 B2B

📋 Description

• Founded in 1994, Future Group is a global translation and localization company providing interpretation and localization services • Provide Over-the-Phone (OPI) and Video Remote Interpreting (VRI) between Ukrainian and English speakers • Answer calls professionally, acting according to the Interpreter's code of conduct • Be always prepared to take notes during a call • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical specifically) • Render all messages accurately and completely, without adding, omitting, or substituting • Provide the highest level of customer service during interpreting and facilitate communication between Limited English Proficient and Client • Apply standards of practice and attend internal professional training • Be eager to get new professional certifications and communicate/report to your team leader • Comply with dress code requirements for video remote interpreting

🎯 Requirements

• Fluent in source language (English) and Native in target language • 1+ years of over the telephone interpretation experience in a well-known interpretation company • Good knowledge of medical terminology • Awareness in legal terminology is a plus • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.) • High school diploma in your native language • High emotional intelligence and tolerance to different cultures • High level of communication, listening, note-taking, and memory retention skills

🏖️ Benefits

• Fully remote position with a clear schedule. • Full-time or part-time position (business and weekend hours). • Immediate availability to start working after onboarding. • Internal Certified training. • Monthly fee payments. • Contract type of employment. • Friendly team that supports each other, actively communicates, and has its own corporate culture.