Portuguese VRI - OPI Interpreter

Job not on LinkedIn

March 6

Apply Now

Receive Emails with Similar Jobs

Kalamcx

WebsiteLinkedInAll Job Openings

B2B • Customer Service • AI

Kalamcx is a comprehensive business process outsourcing (BPO) company that specializes in providing multilingual interpretation and customer support services. They offer solutions such as over-the-phone interpretation, video remote interpretation, sign language services, and various forms of customer service including sales generation and technical support. Kalamcx integrates AI automation and virtual assistance to enhance customer interactions and streamline operations, ensuring quality and responsiveness across communication channels. With a commitment to global reach and flexibility, Kalamcx caters to startups and established businesses alike, ensuring effective communication and support in over 100 languages across more than 55 countries.

51 - 200 employees

🤝 B2B

📋 Description

• This is a remote position. • Answer calls professionally, acting according to the Interpreter's code of conduct. • Be always prepared to take notes during a call. • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). -You will be trained for that. • Rendering all messages accurately and completely, without adding, omitting, or substituting. • Provide the highest level of customer service during interpreting. • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. • Applying standards of practice. • Go into internal professional training. • Be eager to get new professional certifications. • Communicate and report to your team leader. • Comply with dress code requirements for video remote interpreting.

🎯 Requirements

• Fluent in source language (English) and Native in target language "Portuguese". • 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory. • Good knowledge of medical terminology is a plus, but not mandatory. • Awareness in legal terminology is a plus. • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). • High school diploma in your native language. • High emotional intelligence and tolerance to different cultures. • High level of communication, listening, note-taking, and memory retention skills. • Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer.

🏖️ Benefits

• Fully remote position with a clear schedule. • Full-time position (business and weekend hours). • Immediate availability to start working after onboarding. • Internal Certified training. • Monthly fee payments. • Contract type of employment.