Associate Technical Service Manager

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July 9

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Aviagen

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Agriculture • B2B • Food Production

Aviagen is a global provider focused on supplying quality broiler breeding stock, crucial for producing a sustainable source of protein to feed future generations. The company emphasizes teamwork, customer focus, and continuous improvement, striving to create a positive impact in the poultry industry. With a commitment to ethical practices and respect for diversity, Aviagen operates with a vision of meeting the distinct needs of customers worldwide.

1001 - 5000 employees

🌾 Agriculture

🤝 B2B

📋 Description

• This position would serve as a foundational role to develop the skills, knowledge, and experience necessary to advance into the Technical Service Manager position. • Primary responsibilities will include: Field Support Assistance: Monitoring chick deliveries and their first days of life on customer farms under supervision. • Support in addressing basic technical issues and escalating complex problems to senior technical managers/team leads. • Liaison for urgent technical issues linking with the assigned senior/technical manager. • Technical Learning and Documentation: Learn technical best practices by shadowing senior team members during farm visits and regional trips. • Helped translate and review technical materials under guidance. • Customer Relationship Development: Build rapport with customers by understanding their needs and providing basic support. • Participate in developing customer feedback reports and technical visit summaries. • Seminars and Events Participation: Assist in the organization of technical seminars, trade shows, and workshops. • Attend industry events to gain exposure to market trends and build industry knowledge. • Market Intelligence Gathering: Collect and report local market data, including challenges and emerging trends. • Training and Development: Participate in internal training sessions, workshops, and mentorship programs to develop technical expertise. • Engage with internal technical experts and industry professionals to expand knowledge.

🎯 Requirements

• A Graduate Agricultural / Rural degree in poultry or animal science is a prerequisite. • Good knowledge of market conditions of the poultry industry. • Understanding of poultry technology and current best management practices in breeder and broiler production. • Computer skills, including spreadsheets, use of computer database/ CRM, formal report writing, presentation, creative design, and economic modeling. • Production data analysis and support of Aviagen business goals.