Post-Sales Account Manager

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🕒 April 22

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Awesomic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🎯 Recruiter

☁️ SaaS

🤖 Artificial Intelligence

💰 Non Equity Assistance - Awesomic on 2022-03

Recruitment • SaaS • Artificial Intelligence

Awesomic is a web app that uses an AI-driven algorithm to match businesses worldwide with best-fit creative and technical talent. Founded in 2020, the platform has completed over 20,000 tasks for 4,000+ clients and works with startups, VC-backed companies, and other businesses to deliver on-demand and project-based talent. Backed by investors including Google and Y Combinator, Awesomic operates as a remote-first startup offering an AI-powered recruitment/marketplace experience for companies seeking talent.

📋 Description

• Own post-sales relationships with a portfolio of clients, ensuring their success and growth with Awesomic. • Act as the strategic point of contact for clients after onboarding—guiding them, identifying opportunities, and building loyalty. • Proactively identify expansion opportunities (upsell/cross-sell), work closely with sales and product to drive value. • Conduct regular check-ins and strategic reviews with clients to understand business goals and align service offerings. • Maintain CRM hygiene and track key metrics related to client growth, satisfaction, and retention. • Build strong relationships with decision-makers to become a trusted advisor. • Monitor client usage, identify friction points, and solve issues before they escalate. • Educate clients on features and new services that add value to their workflow.

🎯 Requirements

• 3+ years as an Account Manager, Creative Project Manager—preferably in a startup, outsourcing, or creative agency setting. • Fluent in English. • Strong commercial acumen with a proactive, sales-oriented mindset—you love spotting opportunities and going after them. • Highly organized and independent: you thrive in fast-paced environments and take full ownership of client outcomes. • Exceptional communication and interpersonal skills—you build trust fast and tailor your style to diverse client types. • Familiar with tools like HubSpot. • Strong psychological maturity to handle challenging or high-pressure situations with resilience and professionalism.

🏖️ Benefits

• mental health support program • work laptop (MacBook) • unlimited vacation days • coverage for courses and other learning activities • health insurance