Influencer Marketing Customer Success, Analytics Specialist

🕒 May 29

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AWISEE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

AWISEE is a European digital marketing and SEO agency specializing in international link building, Digital PR, and influencer/KOL marketing. The fully-remote company provides outsourced, manual outreach and white-label link building at scale across Europe, Latin America, APAC, North America and other regions, backed by a large publisher network. AWISEE serves B2B clients and agencies and offers tailored SEO services for industries such as SaaS, eCommerce, iGaming, crypto and fintech.

📋 Description

• Manage ongoing relationships with influencer marketing clients • Maintain regular communication and ensure high client satisfaction • Support client retention efforts and identify upsell opportunities • Coordinate with internal teams to ensure campaign delivery and client expectations are met • Handle follow-ups, reporting updates, and campaign status communication • Build long-term relationships with clients and partners • Identify client needs and recommend suitable influencer marketing strategies • Track and analyze influencer campaign performance across multiple platforms • Prepare weekly and monthly performance reports • Monitor KPIs such as engagement, reach, clicks, conversions, ROI, affiliate sales, and creator performance • Analyze influencer and campaign data to provide optimization recommendations • Support campaign forecasting and performance insights • Maintain accurate reporting dashboards and campaign documentation • Work closely with Influencer Marketing Managers on campaign improvements

🎯 Requirements

• Previous experience in customer success, account management, influencer marketing, affiliate marketing, or campaign analytics • Strong communication and relationship management skills • Understanding of influencer marketing and performance metrics • Experience with reporting tools, Google Sheets, or Excel • Highly organized with strong attention to detail • Ability to manage multiple clients and campaigns simultaneously • Excellent English communication skills • Experience working with agencies or international clients is a plus