Associate Product Manager

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🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

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AxisCare Home Care Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

⚕️ Healthcare Insurance

🏢 Enterprise

☁️ SaaS

Healthcare Insurance • Enterprise • SaaS

AxisCare Home Care Software is a leading provider of software solutions designed specifically for home care agencies. Their platform offers a comprehensive suite of features including caregiver management, electronic visit verification (EVV), scheduling, billing, and reporting tools to enhance operational efficiency and improve caregiver satisfaction. AxisCare is dedicated to supporting agencies of all sizes in delivering exceptional care to clients while streamlining their business operations.

📋 Description

• Use AI-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution. • Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth. • Bring your AxisCare experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization. • Write clear user stories and acceptance criteria in partnership with Engineering and UX. • Track feature delivery across sprints — flagging blockers, coordinating with cross-functional partners, and keeping stakeholders informed. • Assist with go-to-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support. • Monitor adoption and usage data post-launch and surface findings to the team. • Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge.

🎯 Requirements

• Experience in a customer-facing or operational role at AxisCare — Customer Success, Implementation, Support, Sales, or similar. • Genuine excitement about working in an AI-forward product environment — you don’t need to be technical, but you need to be curious and willing to learn fast. • Demonstrated curiosity about how software is built and how product decisions get made. • Strong written and verbal communication skills; able to translate customer problems into clear documentation. • Highly organized with strong attention to detail and follow-through. • Comfortable operating with some ambiguity and asking good questions. • Willingness to travel up to 10% as needed. • Familiarity with tools like Jira, Notion, or similar platforms is a plus. • No formal product management experience required — we’ll teach you the methodology. • Comfort with AI tools is non-negotiable.

🏖️ Benefits

• Competitive salary and comprehensive benefits package. • Opportunities for professional growth and career development. • Flexible work arrangements, including remote work options. • Health, dental, and vision insurance. • 401(k) plan with company matching. • Company will provide laptop and other needed computer equipment.