QA Manager

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🔥 3 minutes ago

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Logo of AxisCare Home Care Software

AxisCare Home Care Software

51 - 200 employees

Founded 2011

⚕️ Healthcare Insurance

🏢 Enterprise

☁️ SaaS

Healthcare Insurance • Enterprise • SaaS

AxisCare Home Care Software is a leading provider of software solutions designed specifically for home care agencies. Their platform offers a comprehensive suite of features including caregiver management, electronic visit verification (EVV), scheduling, billing, and reporting tools to enhance operational efficiency and improve caregiver satisfaction. AxisCare is dedicated to supporting agencies of all sizes in delivering exceptional care to clients while streamlining their business operations.

📋 Description

• The QA Manager leads an assigned portion of the QA team within AxisCare's embedded engineering model. • Direct manager for an assigned group of QA engineers and analysts embedded across teams. • Owns hiring, onboarding, performance reviews, and career development for direct reports. • Holds regular one-on-ones and provides ongoing coaching and feedback. • Creates clear growth plans and supports development conversations for each direct report. • Applies and reinforces QA standards, testing methodologies, and quality benchmarks established at the Director level across assigned teams. • Ensures consistency in tooling, test coverage expectations, and best practices within their group. • Monitors quality metrics and reporting for direct reports, surfacing trends and improvement opportunities to the Director of QA. • Manages bug tracking and resolution processes within assigned teams. • Supports capacity planning within their group and advocates for sustainable workloads. • Partners with Engineering Managers and Product leaders at the team level on quality strategy, risk, and release readiness.

🎯 Requirements

• Experience in software quality assurance with a background in people management or team leadership • Mid to senior-level management experience leading QA professionals and managing quality outcomes within a technology organization • Proven experience leading and developing QA professionals • Strong coaching, feedback, and performance management skills • Solid understanding of modern QA practices including automation, CI/CD, and agile development • Experience in an embedded QA model or similar distributed team structure • Ability to collaborate and align with cross-functional teams at the team and engineering manager level • Strong analytical and problem-solving skills with the ability to translate quality data into clear recommendations • Strong communication skills across technical and non-technical audiences • Familiarity with AI-assisted testing tools and the ability to champion their adoption • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field preferred • Equivalent professional experience will be considered in lieu of a degree.

🏖️ Benefits

• NA

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