Senior Technical Program Manager – Enterprise

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September 7

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Axon

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Security • Artificial Intelligence • Education

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

1001 - 5000 employees

Founded 1993

🔐 Security

🤖 Artificial Intelligence

📚 Education

📋 Description

• Lead complex, enterprise product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines. • Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control. • Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards. • Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines. • Support program planning activities through effective work estimation processes. • Oversee program-level change management activities, working closely with client partners and internal stakeholders. • Develop comprehensive documentation to support customer acceptance and revenue recognition. • Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams. • Identify project risks, develop mitigation strategies, and proactively address potential issues to ensure successful outcomes. • Deliver foundational training to customers both remotely and in person, supporting adoption of Axon solutions. • Mentor junior project managers and support the recruitment process to strengthen the program management team.

🎯 Requirements

• Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience. • Fluent in both English and French. • PMP certification is highly preferred. • 5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management. • Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts. • Strong proficiency in technical project management tools to track, manage, and deliver on objectives. • Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders. • Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals. • Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences. • Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction. • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

🏖️ Benefits

• Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices