Implementation Solution Consultant, Workforce AI

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🕒 April 16

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Aya Healthcare

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2001

⚕️ Healthcare Insurance

🎯 Recruiter

Healthcare Insurance • Recruitment

Aya Healthcare is a prominent provider of healthcare staffing services, connecting healthcare professionals such as nurses and allied health workers with healthcare facilities across the United States. They offer travel nursing, per diem, and permanent placement services, ensuring that hospitals and healthcare systems have the necessary staff to provide high-quality patient care. Aya Healthcare focuses on improving the staffing industry through innovative technology and exceptional customer service.

📋 Description

• Partner directly with customers during implementation to shape solution design that meets business requirements while aligning with platform capabilities and best practices • Lead and contribute to customer‑facing, solution‑oriented discussions, helping customers understand options, constraints, risks, and tradeoffs • Translate complex healthcare workforce and scheduling needs into clear, actionable solution recommendations • Serve as a trusted implementation advisor, guiding how configuration, data, and integrations impact downstream outcomes • Build and apply a deep understanding of platform data flow, including backend data structures, system relationships, and processing logic • Use SQL queries to independently investigate data, validate assumptions, and support troubleshooting and implementation decisions (no application coding required) • Review and validate inbound customer data for completeness, accuracy, and alignment with solution and business requirements • Identify data quality issues, edge cases, and structural risks, and propose appropriate paths to resolution • Evaluate how data structure and configuration choices affect application behavior, system performance, and customer experience • Support complex customer integrations, including iPaaS workflows (e.g., Workato) and file‑based integrations (SFTP) • Review and validate file formats, data mappings, schedules, and integration logic to ensure reliable, scalable data exchange • Partner closely with Engineering to clarify requirements, validate outcomes, and troubleshoot integration‑related issues without owning code development • Support integration testing, go‑live readiness, and post‑implementation stabilization • Contribute to defining repeatable, scalable integration patterns used across customers • Contribute to implementation documentation, solution design standards, data validation frameworks, and best practices • Translate technical solutions into clear, customer‑ready guidance and internal enablement materials • Surface recurring risks, gaps, and inefficiencies to Implementation leadership • Provide structured feedback from customer implementations to inform product improvements and delivery process enhancements

🎯 Requirements

• Bachelor’s degree • 3+ years of experience in implementation consulting, solution consulting, systems analysis, system administrator or a similar role within SaaS, enterprise software or healthcare organization • Experience with UKG / Kronos advanced scheduling in an implementation, consulting, integration, or system administration role • Knowledgeable in healthcare workforce management, including scheduling, staffing and operational workflows • Prior involvement in solution design for complex, data‑heavy implementations • Strong analytical and problem‑solving skills, with demonstrated ability to connect business requirements, system behavior, and data • Working knowledge of SQL (or the ability to quickly learn) to support data investigation and analysis • Experience supporting integrations and data workflows (iPaaS and/or SFTP) • Experience validating, troubleshooting, and interpreting customer data in implementation or production environments • Proven ability to engage directly with customers in a consultative, solution‑focused capacity • Strong communication skills, with the ability to explain technical concepts to non‑technical stakeholders • Comfort operating in ambiguous, fast‑moving, and evolving environments

🏖️ Benefits

• Free premium medical, dental, life and vision insurance • Generous 401(k) match • Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses • Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling • Celebrations! We hit our goals and reward ourselves • Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! • Unlimited DTO — we believe in time off! • Virtual yoga, meditation or boot camp classes offered daily