Customer Success Manager - South Africa

Job not on LinkedIn

May 28

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Logo of Convene

Convene

Enterprise • Compliance • Security

Convene is a leading board portal software company developed by Azeus Systems. It provides tools for directors and administrators to enhance communication and collaboration, simplifying meeting preparation, document exchange, and online voting. Convene is trusted by Fortune 500 companies, FTSE 100 businesses, financial institutions, governments, and non-profit organizations in over 100 countries. It offers high-level security and compliance with CMMI Level 5 certification, ensuring stable and mature processes. Convene is designed to enhance corporate governance and secure communication channels for boards of directors and shareholders meetings.

📋 Description

• Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. • Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. • Convene has already been recognized by reputable institutions across the globe. • Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. • Report to the regional manager and the head of global customer success • Able to manage approximately 80+ accounts within various countries • Able to actively reach out to the clients and guide best practice of our software • Develop relationship with existing accounts in the region • Find creative ways to upsell to client, generate referrals • Attend weekly / monthly meetings and report regularly • Record clients’ interactions via CRM

🎯 Requirements

• SaaS background but any IT experience would be great • Preferably have 1 to 3 years account management/sales experience.

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