B2X Care Solutions
B2B • SaaS • eCommerce
B2X Care Solutions is a company that specializes in providing comprehensive platform solutions for businesses to create, customize, share, and track digital interactions with their audiences. Their offerings include a URL shortener, QR code generator, and mobile-friendly landing pages that help businesses engage their audiences effectively. B2X Care Solutions also provides analytics and tracking tools, enabling businesses to measure the performance of their digital interactions. With a focus on seamless digital connections, B2X Care Solutions caters to various sectors including retail, consumer packaged goods, hospitality, and more. Their suite of products is designed to enhance customer engagement, streamline communications, and build strong brand connections.
Regional Service Manager – Germany
Job not on LinkedIn
October 26
🗣️🇩🇪 German Required
B2X Care Solutions
B2B • SaaS • eCommerce
B2X Care Solutions is a company that specializes in providing comprehensive platform solutions for businesses to create, customize, share, and track digital interactions with their audiences. Their offerings include a URL shortener, QR code generator, and mobile-friendly landing pages that help businesses engage their audiences effectively. B2X Care Solutions also provides analytics and tracking tools, enabling businesses to measure the performance of their digital interactions. With a focus on seamless digital connections, B2X Care Solutions caters to various sectors including retail, consumer packaged goods, hospitality, and more. Their suite of products is designed to enhance customer engagement, streamline communications, and build strong brand connections.
📋 Description
• Manage and support our service partners in Germany and across Europe • Support, maintain, and manage service contracts • Monitor and analyze KPIs and SLA performance • Manage escalations and continuously optimize processes and interfaces • Conduct regular on-site visits to partners for audits, performance reviews, and relationship building • Serve as the main point of contact for customers and service providers in day-to-day operations
🎯 Requirements
• Completed degree or vocational training in Business, Engineering, Supply Chain, Service Management, or a related field • Professional experience in managing service providers, service operations, or partner management is an advantage • Hands-on mentality with initiative and a strong sense of responsibility • Structured and solution-oriented working style with excellent organizational skills • Strong communication and negotiation skills • MUST Have: Fluent in German and English; another European language is an advantage • Willingness to travel within Germany and Europe on a regular basis
🏖️ Benefits
• Home-office base with flexible working arrangements • Personal development opportunities and long-term career prospects • Collaboration with leading companies and service partners across Europe • Short decision-making paths and a motivating, collegial team
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