Field Service Specialist

Job not on LinkedIn

🔥 1 hour ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Balfour Company

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2 - 10 employees

📋 Description

• Own end-to-end client relationships and event outcomes across the region through proactive collaboration, coordination, and communication with the regional team • Cultivate and maintain superior client relations both on-site and through regular client visits, in partnership with regional leadership • Manage all aspects of regional events, including planning, logistics, on-site execution, and rebooking • Develop a thorough understanding of client and customer needs to ensure consistent event success and satisfaction • Monitor and drive performance against regional goals, taking corrective action as needed • Maintain consistent, professional communication with direct reports and the broader regional team via email, phone, text, and video conferencing • Represent Balfour & Co.'s core values and uphold company policies and procedures — including professionalism, dress code, and performance standards — with peers, employees, clients, and customers • Adapt to evolving business needs by taking on additional responsibilities as required

🎯 Requirements

• Bachelor's degree required • Strong organizational, interpersonal, and communication skills, both written and verbal • Demonstrated ability to identify and pursue business development opportunities • Experience coaching, mentoring, and developing team members through collaboration and skill-building • Proficiency in the Microsoft Office Suite (Windows environment) • Willingness and ability to travel within the U.S., including overnight and extended trips • Valid driver's license • Ability to establish and maintain a functional home office with reliable internet access