Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
Client Success Manager
Job not on LinkedIn
November 6
Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
📋 Description
• Conduct structured discovery calls with inbound leads to understand their hiring needs • Present our services confidently, ask the right questions, and tailor solutions accordingly • Guide clients through every step: from calibration to candidate shortlisting and onboarding • Maintain communication during the sourcing phase and manage follow-ups after candidate presentations • Become the primary account manager once roles are closed, owning client satisfaction and retention • Proactively identify upsell and expansion opportunities across existing accounts • Handle administrative tasks including NDAs, contracts, and service agreements • Build and manage your own pipeline of leads and clients through consistent outreach and follow-up
🎯 Requirements
• Fluent English — both written and spoken • Exceptional communication skills — structured, confident, and personable • Professional presence — calm under pressure, clear, and trustworthy • University degree — preferably in business, marketing, or a related field • Tech-savvy and business-oriented — able to quickly grasp different industries and roles • Empathetic sales approach — persuasive without being pushy • At least 1-2 years of previous experience in staffing, recruitment, or outsourcing, preferably in a client-facing role • Skilled in conducting discovery/introduction calls and managing client accounts • Proven success in managing the full client journey — from initial lead to long-term care • Ability to nurture B2B relationships and drive client satisfaction over time
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