Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
QA Engineer – Voice Agents
Job not on LinkedIn
November 6
Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
📋 Description
• Assist in creating and executing test plans, test cases, and test scripts for Voice AI Agent applications and backend services. • Conduct functional, integration, and regression testing of AI-powered voice interactions, including speech recognition, intent understanding, and response accuracy. • Validate voice agent conversation flows, including ASR, NLU, and TTS performance. • Prepare and maintain detailed test documentation, including test cases, test reports, and defect logs. • Identify, report, and track defects using bug-tracking tools (e.g., Jira). • Participate in test reviews and provide feedback to developers and product managers. • Support API testing for backend services and voice agent integrations. • Collaborate closely with senior QA engineers, developers, and product teams to reproduce and troubleshoot issues. • Assist in User Acceptance Testing (UAT) preparation and execution. • Ensure testing follows security and privacy best practices.
🎯 Requirements
• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field. • 1–3 years of experience in Software Quality Assurance or Software Testing. • Exposure to Voice AI, Chatbots, or Conversational AI products is preferred. • Basic understanding of ASR, NLU, and TTS technologies. • Experience writing and executing test cases and preparing QA documentation. • Familiarity with QA tools such as Jira, TestRail, Postman, or similar. • Some experience with API testing or automation tools is a plus. • Good problem-solving skills and attention to detail. • Strong verbal and written communication skills. • Eagerness to learn new testing techniques and Voice AI technologies.
🏖️ Benefits
• Flexible work arrangements • Long-term opportunity with potential for increased hours
Apply Now