Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
Virtual Assistant, Social Media, CSR Background
Job not on LinkedIn
November 6
Bamboo Works
Recruitment • HR Tech • B2B
Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management.
📋 Description
• Handle 15–20 inbound and outbound calls daily from new and existing clients • Respond to email and text inquiries, including follow-ups and accounts receivable reminders • Schedule jobs and assign them to the appropriate field staff using ServiceMate • Manage CRM and lead pipeline through Podium • Update job statuses and customer information in ServiceMate • Upload invoices to Xero (no reconciliation required) • Create and post 2–3 weekly updates on Facebook and Instagram • Support potential expansion into TikTok using existing brand assets • Promote and leverage the business’s 190+ five-star Google reviews • Manage client's calendar and appointments • Handle light reporting and follow-up tasks as needed • Liaise with apprentice training providers and track apprentice progress
🎯 Requirements
• Excellent English communication (verbal and written) • Previous experience handling inbound/outbound customer calls • Strong organizational and multitasking abilities • Comfortable learning and using platforms like Podium and ServiceMate • Tech-savvy with good grasp of modern software tools • Experience in social media content management • Comfortable working independently and proactively • Familiarity with CRM and job management software (training provided on ServiceMate and Podium)
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