Operations Analyst

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🕒 May 8

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Patriot Bank, N.A.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🏦 Banking

💸 Finance

Banking • Finance

Patriot Bank, N. A. is a full-service financial institution headquartered in Stamford, Connecticut. It offers a wide range of personal, business, and commercial banking services, including personal checking and savings accounts, certificates of deposit, mortgage loans, and home equity options. For businesses, it provides small business checking accounts, commercial real estate loans, and various lines of credit. The bank is committed to community involvement and supports local educational programs, such as the Junior Achievement Career Speaker Series. It also offers digital solutions like online and mobile banking, ensuring accessibility and convenience for its customers.

📋 Description

• Support day-to-day operational functions within the Institutional Banking group. • Ensure accuracy, timeliness, and compliance of operational activities. • Investigate and resolve exceptions, discrepancies, and incidents and customer inquiries. • Maintain daily operational reporting, including transaction volumes, limits, and settlement activity. • Coordinate with fintech partners and internal stakeholders to support payment flows and settlement processes. • Manage prefunding, reserve accounts, and settlement reconciliation processes. • Oversee end-to-end processes to effectively set up new institutional accounts. • Monitor for accuracy, documentation, and risk controls.

🎯 Requirements

• Bachelor’s degree in Finance, Business, Accounting, or a related field (or equivalent experience). • 5+ years of experience in banking operations, with exposure to new account onboarding and daily exception item handling. • Knowledge of ACH lifecycle (origination, settlement, returns, and exceptions). • Familiarity with banking regulations including BSA/AML and OFAC requirements. • Clear and effective communicator • Collaborative team player • Detail-driven with a high level of accuracy • Experience in a community bank environment. • NACHA Accredited ACH Professional (AAP) certification. • Knowledge of payment processors, middleware providers, or sponsor bank models. • Exposure to card networks and settlement processes.

🏖️ Benefits

• This job does not have managerial responsibilities.