Operations Excellence Program Manager

🔥 11 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $39 - $65 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

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Banner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

⚕️ Healthcare Insurance

Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

📋 Description

• Collaborates with organization leaders to coordinate and lead the assessment, design, and implementation of operational processes and lean management routines • Performs performance monitoring and makes recommendations for data driven decision-making • Assists with analysis to target areas of improvement and monitors sustainability of improvement efforts • Conducts regular Root Cause Analysis & Corrective Action Planning alongside leaders using the knowledge of process variation analysis, population health metrics and operations research techniques • Maintains a working knowledge of operations, identifying top performers and helping disseminate and share best practices • Develops and maintains operation labor models, using operations research and industrial engineering techniques • Participates and/or leads high performance teams including stakeholders and peers to assess, design and implement improvement efforts • Coordinates with clinical and operational leaders to oversee or support implementation of process design, process improvements, technology improvements, work standards.

🎯 Requirements

• Bachelor’s degree required • Significant experience, typically gained through two to four years relevant work experience • Must possess the ability to apply quantitative and qualitative process improvement techniques and perform advanced data analysis • Must be proficient with one or more operating systems, spreadsheets, database managers, presentations programs, and word processors • Must demonstrate a record of leadership with effective communication (verbal and written) and presentation skills as well as ability to identify and meet customer needs in a team environment • Requires effective negotiation capabilities and ability lead in a highly matrixed environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options