Service Center Representative

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $18 - $27 / hour

⏱ Part Time

🟢 Junior

✨ Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Banner Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

⚕️ Healthcare Insurance

Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

📋 Description

• Receives, documents, researches and responds to customer inquiries • Prepares and/or initiates a variety of correspondence/documents in response to customer inquiries • Facilitates timely research and issue resolution • Works cohesively with team members to ensure delivery of outstanding customer service • Fulfills informational needs of clients for care coordination of members • Services inbound and outbound customer and staff communications

🎯 Requirements

• High school diploma/GED or equivalent working knowledge • Up to one year of experience in a healthcare or managed care contact center environment • Ability to use technology tools to research and obtain accurate information • Must possess excellent communication skills • Ability to follow oral and written directions • Excellent organizational and time management skills

🏖️ Benefits

• Competitive wages • Paid orientation • Flexible Schedules (select positions) • Fewer Shifts Cancelled • Weekly pay • 403(b) • Pre-tax retirement • Resources for living (Employee Assistance Program) • MyWell-Being (Wellness program) • Discount Entertainment tickets • Restaurant/Shopping discounts