Customer Success Specialist

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Logo of BART, A Portside Company

BART, A Portside Company

Aerospace • Enterprise • SaaS

BART is an intuitive web-based private aviation software designed for charter and corporate operations. This platform provides comprehensive solutions for scheduling, recordkeeping, and reporting, catering to the needs of over 500 operators, 7,000 aircraft, and 16,000 crew members. With features like real-time schedule management, an online portal for passengers, and mobile-friendly access, BART aims to streamline operations for flight departments and enhance communication with clients. The software also integrates with various aviation software platforms, ensuring a seamless experience for users.

11 - 50 employees

Founded 1985

🚀 Aerospace

🏢 Enterprise

☁️ SaaS

📋 Description

• Provide support services for customers: data entry & data verification • Setting up, monitoring and fixing data loading scripts • Creating mappings and configurations for data imports • Transform large Excel spreadsheets into an appropriate format • Perform administration of existing accounts and configure the port • Contact customers for correcting mistakes, verifying data, sending missed information, delivering results of data imports • Cooperate with product management team and report bugs

🎯 Requirements

• 2+ years of experience as a financial analyst, auditor or accounting specialist is a must • Intermediate English level or higher • Strong proficiency in Excel and/or Google Sheets • Degree in Science • Neat, capable of working with a large volume of numbers • Punctual and self-motivated • Positive minded

🏖️ Benefits

• Initial training within the existing customer success team • Competitive compensation • Small, friendly, experienced and highly professional team with a track record of building successful software businesses

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