Genetic Counselor Assistant

🕒 May 5

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Baylor Genetics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🧬 Biotechnology

🔬 Science

Biotechnology • Science

Baylor Genetics is a clinical genomics and precision diagnostics laboratory affiliated with Baylor College of Medicine that provides comprehensive genetic testing and interpretation services. The company offers whole genome and whole exome sequencing, chromosomal microarray analysis, mitochondrial testing, pharmacogenomics, and specialized assays, along with genetic counseling, provider support, and insurance/payment resources. Baylor Genetics supports healthcare providers, researchers, and families with AI-enhanced interpretation, multimodal data integration, and end-to-end clinical and laboratory services.

📋 Description

• Provide administrative and clerical assistance to the genetic counselor team, including scheduling and organizing appointments. • Assist in the management of patient files, medical records, and genetic test orders, ensuring they are processed efficiently and accurately. • Triage and route client and patient inquiries to the appropriate departments or external partners. • Assist patients and healthcare providers in coordinating patient genetic counseling services. • Facilitate communication between patients, healthcare providers, laboratory partners and internal teams to ensure seamless service delivery. • Manage and track straightforward test orders, ensuring timely execution and follow-up with internal and external parties. • Serve as a liaison between the laboratory, healthcare providers, and patients, ensuring the resolution of inquiries and issues in a timely and professional manner. • Maintain effective and clear communication with laboratory clients and partners, providing updates and addressing concerns as needed. • Ensure detailed and accurate records are maintained for patient information and genetic test results, adhering to privacy and confidentiality regulations. • Support the coordination of patient medical records between various internal teams and external clients, ensuring compliance with healthcare standards and regulations. • Adhere to all relevant compliance standards, including HIPAA regulations, ensuring the confidentiality of patient information. • Contribute to continuous improvement efforts within the genetic counseling process by suggesting and implementing operational enhancements.

🎯 Requirements

• Bachelor’s degree in Biology, Healthcare Administration, or a related field, or equivalent work experience. • 1-2 years of administrative or clinical support experience, preferably in genetics, healthcare, or a related field. • Strong organizational skills and attention to detail. • Excellent verbal and written communication skills. • Ability to manage multiple tasks and priorities in a fast-paced environment. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Strong interpersonal skills and ability to collaborate with cross-functional teams. • Ability to maintain confidentiality and handle sensitive patient information.

🏖️ Benefits

• Equal Opportunity Employer