Care Coordinator

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🕒 July 10

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Coordinate with the Care Team Lead and Care Team Member Services Manager to ensure team resources meet member enrollment needs • Respond to incoming calls and make external calls to client members for copay assistance • Provide client support and coordinate member implementation calls • Assist patients with enrollment in the manufacturer’s program • Maintain patient database for follow-up, tracking, and reporting • Review daily rejected and paid claims

🎯 Requirements

• Certified Pharmacy Technician (CPhT.) License or 2-5 years of experience in a retail pharmacy or pharmacy benefit management environment • Excellent communication skills • Proficient with MS Office Suite • Professional telephone demeanor • Ability to maintain a high level of confidentiality.

🏖️ Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.