Senior Travel Consultant

🔥 46 minutes ago

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Accurately and efficiently handle incoming travel requests via multiple channels e.g., phone, emails for Netflix Entertainment • Provide creative solutions to ensure the publicists requirements are met • Being aware of their budgets and offering the best solutions possible • Understand the needs of Publicists and travelers, appropriately guiding them to the best solutions • Handle amendments, cancellations, and schedule changes, including the recalculations of domestic and international airfares • Handle accommodation, meet & greets, chauffeured cars, lounges, and other VIP services • Deliver great customer service each and every time, showing your enthusiasm for working with the clients • Update Travel Manifests and travel logs • Ensure accuracy in itineraries, and back-office invoicing and billing • Keep up to date with the changing nature of travel resulting from the pandemic • Provide visa and country entry restriction guidance • Work with colleagues in different regions to provide a successful global follow the sun operation

🎯 Requirements

• Previous entertainment travel experience or VIP travel is essential • A strong working knowledge of Sabre GDS and good fares and ticketing expertise • Good worldwide geography and keen attention to detail • Proven ability to handle multiple priorities simultaneously, able to adapt to change • Ability to work flexible hours – with possible occasional bank holiday working • Ability to work independently, exercising discretion and judgement • Proven excellent customer service provision and problem resolution skills • Ability to work under pressure • Adaptable to aspects of the client culture • Ability to work with international teams to serve a common goal • Experience with handling small or large groups would be beneficial

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated