Travel Technology Program Manager

October 16

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BCD Travel

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eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

📋 Description

• Assess incidents and determine a solution approach • Understand requests for changes and determine the best approach • Apply a solution approach to assure a business problem has been resolved • Proactively identify opportunities for improvements • Logically conduct assessments, replicate errors, or test situations if possible • Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies) • Perform benefit & risk analysis on small to highest scenario (many interacting key variables) • Demonstrate excellent customer service and develop customer-centric communication • Conduct trainings and presentations to external customers • Participate in shift planning for the virtual team in line with senior management's general direction

🎯 Requirements

• Advanced experience in the corporate travel industry is required • Advanced experience in travel technology is required; Concur travel tool • Experience in a collaborative and international workspace • You have project management experience • Advanced knowledge of GDS Sabre and/or Amadeus is required • Excellent oral and written communication skills in English.

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated.