Travel Technology Program Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $72k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Assess incidents and determine a solution approach • Understand requests for changes and determine the best approach • Proactively identify opportunities for improvements • Coordinate the respective team • Logically conduct assessments, replicate errors, or test situations if possible • Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies) • Perform benefit & risk analysis on small to highest scenario (many interacting key variables) • Demonstrate excellent customer service and develop customer-centric communication • Conduct trainings and presentations to external customers • Participate in shift planning for the virtual team in line with senior management's general direction

🎯 Requirements

• Advanced experience in the corporate travel industry is required • Advanced experience in travel technology is required; Concur travel tool • Experience in a collaborative and international workspace • Project management experience • Advanced knowledge of GDS Sabre and/or Amadeus is required • Excellent oral and written communication skills in English

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated