VIP Travel Consultant

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Perform high-touch service excellence to key client travelers • Accurately and efficiently handle incoming requests via multiple channels (i.e. phone, email, etc.) • Be the primary point of contact for executive-level travelers and provide active travel consultation • Expertly use the appropriate BCD Travel tools and systems to complete requests • Search and confirm travel reservations for the customer • Have a strong understanding of a client travel policy and appropriately guide customers • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) • Maintain, actively communicate, and seek expansion of current knowledge of the travel industries supported

🎯 Requirements

• Experience in VIP travel • Working knowledge of the travel industry, policies, procedures, and processes • Strong skills in GDS Amadeus • Strong verbal and written communication skills in English and French

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated