VIP Travel Consultant

🔥 7 minutes ago

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BCD Travel

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Perform high-touch service excellence to key client travelers • Accurately and efficiently handle incoming requests via multiple channels (i.e. phone, email, etc.) • Be the primary point of contact for executive-level travelers • Provide active travel consultation, including providing travel details and up-selling related products • Expertly use the appropriate BCD Travel tools and systems to complete requests. • Search and confirm travel reservations for the customer • Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) • Excellent knowledge and application of travel supplier rules • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

🎯 Requirements

• Experience in VIP travel • Working knowledge of the travel industry, policies, procedures, and processes • Strong skills in GDS Systems (Amadeus or Sabre) • Strong verbal and written communication skills in English • Candidate must be flexible to work evenings, weekends, and some holidays.

🏖️ Benefits

• N/A

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