Reservations Support Specialist

Job not on LinkedIn

🔥 26 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Believe Advertising & PR

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2 - 10 employees

Founded 2002

We are an integrated PR, branding and advertising agency that works with leading national and international brands on a daily basis. Our daily mission: to create and implement PR, marketing, branding and advertising strategies for brands to enable them to stand out from their competitors while receiving priceless editorial coverage for clients across the globe.

📋 Description

• Communicate with clients to understand their travel preferences and specific reservation requirements. • Coordinate flight, accommodation, and transportation bookings ensuring all details are confirmed. • Maintain accurate client profiles, itineraries, and payment details within the reservation database. • Support senior coordinators and travel consultants with technical booking entries and vendor confirmations. • Respond promptly to client inquiries and assist with itinerary changes, cancellations, or reservation issues. • Ensure a smooth and positive client experience by verifying that all bookings are accurately processed and documented.

🎯 Requirements

• Previous experience in customer service, administration, or hospitality preferred. • Excellent communication and interpersonal skills. • Strong attention to detail and organizational ability. • Ability to multitask and work in a fast-paced environment. • Basic computer skills required (Microsoft Office, email, online booking tools).

🏖️ Benefits

• Competitive compensation with performance-based incentives. • Opportunities for professional growth within the travel and hospitality sector. • Flexible work environment depending on company policy. • Supportive team culture focused on collaboration and client satisfaction. • Employee travel perks and discounts with select partners.