Behavioral Health Advocate

🔥 35 minutes ago

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Benchmark Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • Mental Health • SaaS

Benchmark Health is an organization dedicated to transforming mental health care by providing personalized advocacy and support for individuals navigating the often complex mental health system. With a focus on connecting individuals to the appropriate resources, Benchmark Health offers a wide range of services including teletherapy, in-person psychiatry, peer support, and mindfulness resources, all delivered at no cost to the user. Founded by experienced psychiatrists and backed by healthcare leaders, Benchmark Health aims to improve the quality and accessibility of mental health services for both individuals and healthcare providers.

📋 Description

• Build and maintain ongoing, trust-based relationships with patients while providing longitudinal support, care coordination, and guidance tailored to individual needs • Screen and assess patients for behavioral health symptoms and help patients navigate behavioral health services, including therapy, psychiatry, and community resources • Collaborate with the care team to develop, communicate, and adjust treatment recommendations as appropriate • Work with patients to set measurable, personalized goals using evidence-based approaches (e.g., behavioral activation, problem-solving treatment, motivational interviewing) • Use validated screening tools (e.g., PHQ-9, GAD-7) to guide care, monitor patient progress, and proactively adjust support strategies as needed • Serve as a liaison between patients, primary care providers, psychiatric consultants, and external behavioral health providers • Participate in caseload consultation with psychiatric consultants and coordinate follow-up recommendations with the care team • Maintain accurate, timely, and audit-ready documentation to support high-quality care, measurement-based care delivery, and billing requirements • Partner with clinical and operations teams to improve workflows and patient experience

🎯 Requirements

• Bachelor’s degree in a related field • 2–5 years of professional experience in behavioral health or a related field • Experience with measurement-based care and structured goal-setting approaches (e.g., SMART goals, PHQ-9/GAD-7 tracking) • Strong ability to engage patients in goal-oriented, short-term interventions • Comfort working within structured care models that include documentation and care coordination requirements • Exceptional interpersonal and relationship-building skills; ability to build trust and rapport quickly • Strong organizational skills with the ability to manage multiple patient cases and documentation requirements concurrently • Strong documentation skills with attention to detail and quality standards • Ability to balance patient-centered care with structured workflows and expectations • Adaptability and flexibility in a fast-paced, early-stage startup environment

🏖️ Benefits

• Schedule flexibility is expected in alignment with care delivery needs and contractual expectations