Berkshire Receptionists
B2B • Telecommunications
Berkshire Receptionists is a 24/7 virtual receptionist service that provides live, industry-trained receptionists to answer calls, handle live chat, perform lead intake and appointment scheduling, and manage messages and transfers as an extension of a client’s office. The company offers bilingual support, omnichannel communication (phone, chat, email, SMS), Payment IVR, spam blocking, and deep integrations with CRMs and practice-management tools to eliminate manual data entry. Serving professional sectors such as legal, medical, real estate and finance, Berkshire positions itself as a B2B outsourcing partner focused on improving customer experience, reducing in-house staffing costs, and ensuring continuous availability without long-term contracts.
Bilingual Virtual Receptionist
Job not on LinkedIn
October 22
🗣️🇪🇸 Spanish Required
Berkshire Receptionists
B2B • Telecommunications
Berkshire Receptionists is a 24/7 virtual receptionist service that provides live, industry-trained receptionists to answer calls, handle live chat, perform lead intake and appointment scheduling, and manage messages and transfers as an extension of a client’s office. The company offers bilingual support, omnichannel communication (phone, chat, email, SMS), Payment IVR, spam blocking, and deep integrations with CRMs and practice-management tools to eliminate manual data entry. Serving professional sectors such as legal, medical, real estate and finance, Berkshire positions itself as a B2B outsourcing partner focused on improving customer experience, reducing in-house staffing costs, and ensuring continuous availability without long-term contracts.
📋 Description
• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy • Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs • Perform lead intakes, gather information, and document details with precision • Schedule appointments and transfer calls to the appropriate contacts as needed • Dispatch messages accurately and efficiently, ensuring clear and detailed communication • Navigate multiple systems and maintain thorough call documentation • Provide outstanding customer service by demonstrating empathy and patience • Live chat, SMS, and email support
🎯 Requirements
• Bilingual English/Spanish • Strong verbal and written communication skills • Ability to multi-task and remain focused in a fast-paced environment • Excellent listening skills and a keen attention to detail • Empathetic and compassionate approach to customer interactions • Intermediate to advanced computer skills • Ability to maintain positivity and patience under pressure
🏖️ Benefits
• Health/Dental/Vision Coverage (FT) • PTO (Start earning on day one) • Employee Assistance Program (Free Training & Development Courses) • Childcare Reimbursement • Gym Membership Reimbursement
Apply NowSimilar Jobs
October 21
Bilingual Telephonic Triage Nurse providing support in a remote Occupational Health triage call center. Managing incoming calls and assessing injuries while ensuring compliance with protocols.
🗣️🇪🇸 Spanish Required
October 21
Onsite Trainer providing customer training for EliseAI's housing and healthcare solutions. Delivering interactive workshops to ensure client understanding and product efficiency.
🗣️🇪🇸 Spanish Required
October 18
Bilingual Energy Services Program Specialist at CLEAResult providing project coordination and customer service for energy upgrades in Oregon. Developing partnerships and supporting program participants to enhance energy efficiency services.
🇺🇸 United States – Remote
💵 $48.8k - $66.3k / year
💰 Private Equity Round on 2013-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
October 18
Bilingual Intake Coordinator responsible for managing inbound requests and facilitating authorizations for healthcare services. Must have strong communication and problem-solving skills with a focus on detail.
🗣️🇪🇸 Spanish Required
October 16
Bilingual RN responsible for assessing member wellness and chronic condition management in Puerto Rico. Work-at-Home position requiring telephonic interaction with members for personalized care.
🗣️🇪🇸 Spanish Required