Video Verification Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌐 Serbia, Armenia, +2 more countries – Remote

🇷🇸 Serbia – Remote 🇦🇲 Armenia – Remote 🇬🇪 Georgia – Remote 🇰🇿 Kazakhstan – Remote

⏰ Full Time

🟢 Junior

✨ Verification Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Best Service Team

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2025

🤝 B2B

🎮 Gaming

💼 Consulting

B2B • Gaming • Consulting

Best Service Team is a remote-first, international B2B service provider that delivers high-impact customer experience and service solutions at the intersection of technology and human interaction. BST focuses on helping world-class brands and small-to-medium companies in the online gaming sector solve complex challenges by combining empathy-driven people practices with technical expertise, privacy-conscious identity handling, and continuous team development.

📋 Description

• Conduct video verification sessions to confirm customer identity and ensure compliance with internal procedures and regulatory requirements. • Guide customers through the verification process using approved scripts and standard wording. • Review customer information and documentation for accuracy and consistency. • Identify discrepancies or suspicious activity and escalate cases according to internal procedures. • Ensure verification activities meet company quality, security, and compliance standards. • Communicate with colleagues and stakeholders in English when required. • Maintain accurate verification outcomes and case notes in internal systems. • Update product and process knowledge through internal documentation and training materials.

🎯 Requirements

• At least 1 year of experience in Customer Support, or a similar customer-facing role. • Fluency in Russian (written and spoken). • Intermediate (B1) or higher level of English (written and spoken), with the ability to read internal documentation and communicate with colleagues. • Excellent communication and interpersonal skills. • Strong attention to detail and ability to follow established procedures. • Ability to make accurate decisions while working in a fast-paced environment. • Good multitasking, time management, and organizational skills. • Basic computer skills and confidence using multiple systems, chat, and email platforms simultaneously. • Previous experience in video verification, KYC, fraud prevention, or payment verification is nice to have. • Experience in the iGaming, fintech, banking, or customer support industry is nice to have. • Experience working in a remote and international environment is nice to have.

🏖️ Benefits

• Remote Work Flexibility – Enjoy working from home. • Flexible Schedule – Tailor your work hours to fit your lifestyle, giving you the freedom to achieve a perfect work-life balance. • Engaging and Innovative Products – Work on exciting projects that keep you motivated and inspired every day. • Performance-Based Rewards – Your hard work pays off with competitive salary and bonuses directly tied to your success. • Continuous Learning Opportunities – Grow your skills and knowledge with access to training, workshops, and development programs. • Clear Path to Career Advancement – Unlock your potential with strong prospects for career growth and progression within the company.