Lock Desk Analyst

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Better

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

💳 Fintech

🏠 Real Estate

💸 Finance

💰 $155M Post-IPO Debt - Better.com on 2025-04

Fintech • Real Estate • Finance

<Better> Better is a digital mortgage and homeownership platform offering online mortgage origination (purchase and refinance), cash-out refinance and HELOC options, mortgage rate information and calculators, VA loan support, title and closing services, insurance offerings, and agent/attorney matching to help consumers buy, refinance, and manage home equity.

📋 Description

• Audit the pricing system daily to ensure the accuracy of published rates. • Ensure all pricing-related data is accurately entered and maintained. • Review and verify lock requests received by the lock desk. • Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc. • Assist with pricing-related questions regarding policies, procedures, and investor guidelines. • Assist with mandatory trade data preparation, execution, and input. • Analyze and resolve operational issues associated with rate lock mismatches. • Research pricing requests and update the system with required pricing changes. • The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day. • Additional tasks as assigned.

🎯 Requirements

• Bachelor’s degree (Economics, Finance, or other quantitative focus preferred) • Ability to communicate effectively at multiple levels, both internally and externally • Strong professionalism, ethics and character • Should exhibit a willingness to learn and ask questions. • Problem solving skills. • Critical Thinker with strong aptitude and reasoning problem solver. • A Strong sense of urgency is needed for this position. • Ability to work under pressure is an essential function of the job. • Self-motivated with the ability to work independently. • Good oral and written communication skills. • Availability for later hours and rotating schedule as needed by the business.

🏖️ Benefits

• Equal opportunity employer • Committed to fostering an inclusive and diverse environment • Committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities