
1001 - 5000 employees
Founded 2016
💳 Fintech
🏠 Real Estate
💸 Finance
💰 $155M Post-IPO Debt - Better.com on 2025-04
Fintech • Real Estate • Finance
<Better> Better is a digital mortgage and homeownership platform offering online mortgage origination (purchase and refinance), cash-out refinance and HELOC options, mortgage rate information and calculators, VA loan support, title and closing services, insurance offerings, and agent/attorney matching to help consumers buy, refinance, and manage home equity.
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1001 - 5000 employees
Founded 2016
💳 Fintech
🏠 Real Estate
💸 Finance
💰 $155M Post-IPO Debt - Better.com on 2025-04
Fintech • Real Estate • Finance
<Better> Better is a digital mortgage and homeownership platform offering online mortgage origination (purchase and refinance), cash-out refinance and HELOC options, mortgage rate information and calculators, VA loan support, title and closing services, insurance offerings, and agent/attorney matching to help consumers buy, refinance, and manage home equity.
• Serve as the primary point of contact for operational and technical support related to Matrix tools, systems, and workflows • Troubleshoot issues across email, scheduling, websites, and internal tools; identify root causes and implement timely solutions • Set up system access and templated onboarding emails for new team members • Manage offboarding processes and remove system access appropriately • Design and coordinate Matrix-related training programs • Create and maintain training materials, job aids, and Confluence trainings • Provide ongoing technology support and troubleshooting • Manage and organize production-related data while ensuring integrity and security • Implement data backup and recovery procedures • Create standardized branded email signatures and manage updates, consistency, compatibility, and deployment • Build and maintain Matrix-related websites and landing pages • Perform content edits, design adjustments, and feature enhancements • Ensure websites remain functional, secure, and aligned with brand standards • Ensure production technology systems comply with industry regulations and security standards • Maintain documentation for production technology systems, configurations, and procedures • Create user manuals and guides for production staff
• Proven experience coordinating technology initiatives within a production or manufacturing environment • Strong knowledge of production processes and ability to align technology solutions with business objectives • Excellent verbal and written communication • Ability to adapt to a rapidly changing federal and state regulatory environment • Ability to prioritize and meet deadlines • Strong interpersonal and teamwork skills; ability to influence through collaboration • Self-motivated, with a high level of personal energy and commitment • Minimum high school diploma or equivalent • Proficient with Microsoft Office products • Comfortable working night shifts • Based in Delhi/NCR or outside Delhi/NCR • Ability to join within the stated availability period
• Daily meals and transport facility for commuting to and from the office • Comprehensive medical plan for employees, spouses, and dependents • Mediclaim coverage • Group Term life insurance • Accidental insurance • Night shift allowance • Work from home allowance, where applicable • Transportation allowance, where applicable • Equal employment opportunity and reasonable accommodation
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