Senior ServiceNow Engagement Manager

🕒 April 1

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Beyond20

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

Beyond20 is a ServiceNow Elite Partner specializing in IT service management and transformative solutions. The company focuses on helping clients enhance work life by providing various services, including ITIL Maturity Model Assessment, ServiceNow Implementation, Managed Services, and more. Beyond20 serves a wide array of industries, such as government, education, retail, and healthcare. They are committed to delivering rapid time to value, leveraging best practices in Service Portfolio Management, and enhancing organizational efficiency through custom workflows and dashboards. With a strong emphasis on client relationships and tailored advisory services, Beyond20 aims to drive significant improvements in IT service delivery and project management for its clients.

📋 Description

• Manage multiple, concurrent deployment projects primarily focused on ServiceNow • Ensure the delivery of IT solutions and services that provide the highest value and quality • Accountable for the scope of each engagement • Complete weekly status reports • Facilitate regular project status meetings and key stakeholder reviews

🎯 Requirements

• 11+ years’ experience as an IT Program Manager and/or Engagement Manager • ServiceNow Certified System Administrator • PMP certification • Excellent business acumen

🏖️ Benefits

• Excellent communication, presentation, and writing skills • Ability to communicate in a timely and professional manner • Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars • Experience with hands-on IT project management • Experience guiding teams and overcoming project hurdles/obstacles • Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done