beyondcc:
Recruitment • HR Tech • B2B
beyondcc is a specialized recruitment service that sources and pre-vets go-to-market (GTM) talent — sales, marketing, product, and customer success — for growth-stage SaaS and technology companies. The company maintains a curated pool of 10,000+ candidates vetted across 40+ objective data points, combines AI-driven matching with human expertise, and operates on a success-fee model with rapid delivery (profiles within ~3 days) and replacement guarantees. Beyondcc focuses on improving hire relevance, reducing time-to-hire, and delivering high candidate satisfaction and retention.
Customer Success Manager
Job not on LinkedIn
September 17
beyondcc:
Recruitment • HR Tech • B2B
beyondcc is a specialized recruitment service that sources and pre-vets go-to-market (GTM) talent — sales, marketing, product, and customer success — for growth-stage SaaS and technology companies. The company maintains a curated pool of 10,000+ candidates vetted across 40+ objective data points, combines AI-driven matching with human expertise, and operates on a success-fee model with rapid delivery (profiles within ~3 days) and replacement guarantees. Beyondcc focuses on improving hire relevance, reducing time-to-hire, and delivering high candidate satisfaction and retention.
📋 Description
• Work closely and own responsibility for the success of your assigned portfolio of customers • Help them track the correct metrics required for measuring their online business performance • Form strategies to improve the existing conversion rate using innovative ideas • Define, implement, and manage their experimentation program • Manage the onboarding of new clients • Help build loyalty by creating an excellent relationship with the customers • Arrange operational and methodological training sessions for your accounts • Resolve any issues and problems faced by customers • Manage complaints to maintain trust • Serve as the link of communication between customers and internal teams • Maximize your portfolio’s retention by minimizing churn and contraction
🎯 Requirements
• 5-8 years of experience in a customer-facing role • Understanding of Conversion Rate Optimization space • Knowledge of Digital Marketing techniques and online promotional activities • Analytical thinker who can translate complex data into actionable plans • Understanding of Google Analytics • Excellent customer relationship management skills • Outstanding communication, understanding, and writing skills • Understanding of web applications, HTML, JavaScript, and CSS is a plus • Bachelor’s degree, Business or Computer Science related • Minimum 6 years of customer-facing experience • Understanding of digital marketing, Conversion Rate Optimization techniques, and changing trends in the online space • Excellent organizational, presentation, and communication skills • Experience in working with e-commerce, travel, or media companies is a plus.
🏖️ Benefits
• Professional development opportunities • Flexible work arrangements
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