Professional Services Engineer

🔥 14 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $105k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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BigID

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🔒 Cybersecurity

📋 Compliance

☁️ SaaS

💰 Venture Round on 2022-10

Cybersecurity • Compliance • SaaS

BigID is a comprehensive data intelligence platform designed to enhance data security, compliance, privacy, and governance for organizations. It offers a variety of tools and solutions such as Data Security Posture Management, Data Privacy Management, and AI Governance, helping businesses manage and protect their data more effectively. BigID provides advanced data discovery and classification, allowing users to gain visibility and control over sensitive data across cloud, on-prem, and hybrid environments. With features like automatic data labelling and insider risk management, it aids in reducing data risk and achieving regulatory compliance. The platform harnesses AI and machine learning to offer scalable, cloud-native solutions that integrate seamlessly into existing tech ecosystems, making it a valuable tool for businesses looking to optimize data lifecycle management and privacy operations.

📋 Description

• Partner directly with client stakeholders to understand technical requirements and align them to business objectives • Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment • Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions • Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders • Identify root causes of deployment issues and drive them to resolution • Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process

🎯 Requirements

• 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments • Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development • Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment • A proactive mindset — you look around corners for both internal and customer challenges before they become blockers • Hands-on experience with Docker and Kubernetes deployments • Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2 • Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform • Experience working with REST APIs • Programming or scripting proficiency in Java or Python

🏖️ Benefits

• 💻 Work from home with a global remote-first community • 🏝 Flexible PTO and Quarterly Volunteer Days • 💸 Equity Participation • 🏥 100% employer-covered medical, dental, and vision options available to you • 🐶 Additional insurance benefits like pet insurance and legal assistance • 📚 Learning & Development Opportunities • 💰 Fidelity Employer Sponsored 401K • 🍼 Paid Parental Leave