Patient Financial Services Representative – Hospital Billing

🔥 14 hours ago

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Beth Israel Lahey Health

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

Beth Israel Lahey Health is a comprehensive healthcare system providing a wide range of medical services and care options to communities in Massachusetts and New Hampshire. With a network of 14 hospitals, including community hospitals and specialized centers for orthopedic and behavioral health care, they offer personalized care for all health needs. Their services include emergency care, primary care, urgent care, pharmacy services, home care, and more. Dedicated to improving community health and well-being, Beth Israel Lahey Health is committed to research, education, and providing extraordinary care through its 39,000 team members.

📋 Description

• Responsible for efficient & timely billing and collections of hospital outstanding balances • Utilizes the Epic Hospital Billing System to review and monitor accounts • Works assigned outstanding and denied accounts • Contacts insurance carriers or other responsible parties for claim confirmation • Performs all necessary denial activities to obtain payment/resolution of claims • Reviews accounts to ensure claims were billed properly and payments were applied correctly • Gathers documentation needed to have claims reprocessed • Communicates problematic accounts to management • Identifies and researches incomplete or inaccurate information on claims • Works claims edit work queue daily and resubmits claims through the Epic billing system

🎯 Requirements

• High School Diploma / GED Required • At least two (2) years AR/Billing experience required • Clear oral and written communication • Professional telephone & email etiquette • Able to interact with insurance carriers, patients, and co-workers in a professional and helpful manner • Use of billing computer and PC skills • Problem solving and decision making skills • Able to work independently • Experience in Revenue Cycle Billing & Accounts Receivable preferred • Experience working with EPIC preferred

🏖️ Benefits

• Comprehensive compensation and benefits • Health care organization mandates vaccination against influenza as a condition of employment