Senior Site Reliability Engineer

🕒 May 5

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BillingPlatform

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $90M Private Equity Round - BillingPlatform on 2024-01

SaaS • Fintech • B2B

BillingPlatform is a cloud-based SaaS platform that automates enterprise order-to-cash and modern monetization processes. It supports subscription, usage-based and hybrid billing, payments, AR automation, e-invoicing, revenue recognition, and financial reporting while offering no-code configuration, integrations, and AI-powered reporting and assistants to help enterprises reduce DSO, recover revenue leakage, and scale revenue operations.

📋 Description

• Own and improve on-call processes, incident response playbooks, and post-mortem culture • Define, track, and manage SLOs, SLIs, and error budgets for critical services • Lead blameless post-mortems and drive systematic reliability improvements • Respond to production incidents and coordinate cross-functional resolution • Design, build, and maintain scalable AWS infrastructure using IaC (Terraform, Pulumi) • Manage Kubernetes clusters and containerized workloads in production • Build and maintain CI/CD pipelines to improve deployment speed and reliability • Evaluate and implement tooling to enhance developer productivity and system stability • Implement monitoring, alerting, and distributed tracing (Prometheus, Grafana, Datadog, Jaeger) • Identify and resolve performance bottlenecks across services, networks, and databases • Build dashboards and runbooks for self-service operational insights • Partner with engineering teams to embed reliability practices (load testing, capacity planning, chaos engineering) • Conduct architecture reviews with a focus on reliability and operability

🎯 Requirements

• 5+ years of experience in SRE, DevOps, or infrastructure engineering • Deep expertise with AWS and cloud-native architectures • Strong experience with Kubernetes and container orchestration at scale • Hands-on experience with infrastructure-as-code tools (Terraform or Pulumi) • Proficiency in Python, Go, or Bash • Experience with observability tools (Prometheus, Grafana, Datadog, or similar) • Strong understanding of SLOs, SLIs, and error budgets • Experience with service mesh technologies (Istio, Linkerd) • Familiarity with chaos engineering tools (Chaos Monkey, Gremlin, LitmusChaos) • Background in Oracle database reliability and administration • Contributions to open-source infrastructure projects • Experience in a high-growth SaaS or product-led environment • Excellent English communication skills (written and spoken).

🏖️ Benefits

• A high-impact role at a growing SaaS company that values personal growth, accountability, and teamwork • A culture of open collaboration and problem-solving • 100% remote • Competitive pay