Campaigns Operations

🕒 May 7

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions (banners, push notifications, and pop-ups), overseeing campaign launches, tracking ongoing progress and post-campaign management. • Collect & extract frequently-appeared cases from user inquiries, work with Product and Tech teams to debug issues, verify fixes, and reduce the number of potential user cases. • Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs and other user documents to ensure consistent communication and improve user experience. • Monitor real-time campaign data and deliver post-campaign reports with actionable insights for future optimization. • Plan, coordinate, and launch integrated growth initiatives and campaigns in partnership with cross-functional teams to accelerate scalable user and content growth.

🎯 Requirements

• Recent graduate, with a strong interest in crypto, blockchain, and digital communities. • Past experience in Web3, content or creator economy is a plus advantage. • Strong bilingual communication skills in English and Mandarin, with the ability to effectively engage vendors and internal stakeholders across regions. • Execution excellence with attention to details and a high level of patience and accountability. • Good communication and collaboration skills with ability to think critically and solve problems independently. • Resourceful, proactive, and eager to learn in a fast-paced, entrepreneurial environment.

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)