Community Manager

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Logo of Binance

Binance

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Binance Angels program - Recruit, train, and manage Binance Angels (volunteer community program). • Events & meetups - Organise and host online and offline community events, meetups, webinars, workshops, and educational sessions to drive engagement and brand awareness. • Telegram/Discord moderation - Lead moderation of regional Telegram and Discord groups, including implementing bots, mini-games, and community campaigns. • Partnerships & university outreach - Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy reach. • Content creation & localisation — Create, translate, and proofread community content in English and local languages for regional relevance. • Platform expansion - Explore and introduce new community-friendly platforms to extend the local user base and brand awareness. • Brand promotion & community support - Promote Binance's brand, products, and campaigns while providing high-quality community support. • User acquisition through community - Turn community awareness into traders and traders into advocates via owned community channels. • Feedback loop - Collect user insights, market trends, and community feedback and relay to internal Product, Growth, and Marketing teams.

🎯 Requirements

• Minimum 2–4 years in community management, event organisation, or related fields. • Crypto and Binance enthusiast - actively uses Binance products (Spot, Margin, Futures, P2P, Earn) and understands crypto/blockchain terminology (DeFi, Web3, NFT). • Experience curating content for social media platforms; Twitter, Telegram, Discord, Facebook, WhatsApp. • Proven community or event management experience with strong ownership and emotional intelligence. • Familiarity with Telegram moderation tools, bots, and community engagement campaigns. • Strong analytical mindset (comfortable with data, dashboards, ROI tracking) • Strong conflict resolution and communication skills with the ability to manage difficult conversations constructively. • Ability to work flexible hours (crypto communities are active round the clock). • Fluent English • Deep understanding of the West African social media landscape and community behaviour.

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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