Community Operations

🕒 February 25

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Solve problems and answer questions raised by community members, provide support and assistance on behalf of the core team. • Collect community feedback and suggestions on products and activities, and assist in product optimization. • Manage the user community on platforms such as Telegram/Discord/Wechat, create high-quality and targeted community groups through autonomous governance, incentive programs and tools. • Organize and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation.

🎯 Requirements

• Experience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills. • Great passion for the cryptocurrency industry, ideally with experience in crypto and DAO. • Fast learning ability is a must. Solutions focused, resourceful and strong sense of initiative. • Experience in creating content for social media platforms. • Adaptive to flexible working hours and remote collaboration. • Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be a strong advantage. • Any blockchain knowledge for educating new users will be an added advantage.

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)